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Can't upload fotos for selling

New Here ,
Aug 31, 2018

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I have a trouble with going to contributor page. It doesn't open!

I have Adobe account som monthes. Every weak I upload fotos for selling and never have problem. But from Sunday I have! I can open every page on Adobe. I can go to my account. But I couldn't open contributor page. May be sombody knows the solution for this problem? I want to upload and sell my fotos without creating a new account.

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Correct answer by Abambo | Adobe Community Professional

People from Russia have reported problems and using a VPN did help them. On the Adobe side there are no restrictions.

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Can't upload fotos for selling

New Here ,
Aug 31, 2018

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I have a trouble with going to contributor page. It doesn't open!

I have Adobe account som monthes. Every weak I upload fotos for selling and never have problem. But from Sunday I have! I can open every page on Adobe. I can go to my account. But I couldn't open contributor page. May be sombody knows the solution for this problem? I want to upload and sell my fotos without creating a new account.

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

People from Russia have reported problems and using a VPN did help them. On the Adobe side there are no restrictions.

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Contributors

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225

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Adobe Employee ,
Aug 31, 2018

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Explorer ,
Aug 31, 2018

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What is the error you get when you attempt to access the contributor pages?

As a first step you could try clearing your browsers cache.

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New Here ,
Aug 31, 2018

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ERR_CONNECTION_TIMED_OUT

I tried from to open page from other devices & browthers.  No success((

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Adobe Community Professional ,
Aug 31, 2018

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Hi irenthess

Sorry for the inconvenience. If it is that you're uploading vector images, that upload is temporarily disabled. If you're not uploading vector images, please let us know so that we can try to access further information to assist you.

Regards

JG

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New Here ,
Sep 01, 2018

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Hi, jacquelingphoto2017jacquelingphoto2017!

I try to upload just fotos, not vector images.When I push upload button I wait for a long time and as a result I see blank page with a text: I

ERR_CONNECTION_TIMED_OUT

I cleaned my cache, changed some browsers, tried from different devices - there is no results!

I'm from Russia. Yesterday I found some information on a Forum about stocks. Some people wrote about the same problem. And they apologized that the problem is with provider. And it is nessesory enter on Adobe site with help of VPN. I don't try yet but may be it really help.

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Adobe Community Professional ,
Sep 01, 2018

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People from Russia have reported problems and using a VPN did help them. On the Adobe side there are no restrictions.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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