Color changing problem on Adobe stock

New Here ,
Dec 14, 2019

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When I upload .ai file to Adobe stock, the color of image on website of Adobe Stock was changed more vividly. This problem happened even I used web-safe-color.

The picture is one sample of differences of color. The left is .ai file which I upload to Adobe Stock, the center is downloaded preview from Adobe Stock and the right is the original color of .jpeg file,t

This problem has happened even I set the color setting Adobe RGB or RGBs, and using only web-safe color.

Could you kindly help to solve this problem?

Adobe Community Professional
Correct answer by jacquelingphoto2017 | Adobe Community Professional

Hi figfigfinfin,

Sorry about your experience. You may try uploading your AI along with a JPG copy in a zip folder. Please let us know the result.

Best wishes

JG

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Contributors, Troubleshooting

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Color changing problem on Adobe stock

New Here ,
Dec 14, 2019

Copy link to clipboard

Copied

When I upload .ai file to Adobe stock, the color of image on website of Adobe Stock was changed more vividly. This problem happened even I used web-safe-color.

The picture is one sample of differences of color. The left is .ai file which I upload to Adobe Stock, the center is downloaded preview from Adobe Stock and the right is the original color of .jpeg file,t

This problem has happened even I set the color setting Adobe RGB or RGBs, and using only web-safe color.

Could you kindly help to solve this problem?

Adobe Community Professional
Correct answer by jacquelingphoto2017 | Adobe Community Professional

Hi figfigfinfin,

Sorry about your experience. You may try uploading your AI along with a JPG copy in a zip folder. Please let us know the result.

Best wishes

JG

TOPICS
Contributors, Troubleshooting

Views

214

Likes

Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 14, 2019 2
Adobe Community Professional ,
Dec 20, 2019

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Hi figfigfinfin,

Sorry about your experience. You may try uploading your AI along with a JPG copy in a zip folder. Please let us know the result.

Best wishes

JG

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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