Copy link to clipboard
Copied
2 Issues:
1) Hi trying to report a technical issue to contributer-support@adobe.com but it keeps coming back as undeliverable.
2) I’m trying to set up my Adobe contributor FTP details with Stocksubmitter.
The error I get on Stocksubmitter is error (Timed out waiting for the user to input the code requested by the agency. ID .....
However the input code which I believe comes from Adobe never arrives email or text.
Any suggestions please?
Thanks
Spelling problem. It's contributor, not contributer. TOR not TER.
Copy link to clipboard
Copied
Spelling problem. It's contributor, not contributer. TOR not TER.
Copy link to clipboard
Copied
Need contributor support? Look here: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html
Copy link to clipboard
Copied
What is stocksubmitter saying on your problem?
I suppose you need to enter your ftp credentials that you get from Adobe stock.
Copy link to clipboard
Copied
Thanks I've added the FTP details in - they are correct but keep getting a request on Stocksubmitter to type in a code sent by email or sms - but no code ever arrives. I've emailed adobe support.
Copy link to clipboard
Copied
Thanks got it sorted there must be a typo on the adobe documentation somewhere - I copy and pasted it from a thread somewhere. (On this occassion it was not my fault) LOL
Copy link to clipboard
Copied
Hey there, i have exactly the same problem. can you maybe tell me what to do and where to get the ftp information? Thanks a lot! Daniel