Contributor Dashboard page is blank

Community Beginner ,
Nov 05, 2018

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As of this morning I cannot access my contributor account.

Right now I'm "on hold" with the general Adobe Customer Care support via chat, but I was wondering if anyone else is having this issue.

I can log in, but the entire screen is white.

I am still receiving emails notifying me that my images have been accepted.

The contributor portal is up and running again. Very sorry for the inconvenience.

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Contributor Dashboard page is blank

Community Beginner ,
Nov 05, 2018

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As of this morning I cannot access my contributor account.

Right now I'm "on hold" with the general Adobe Customer Care support via chat, but I was wondering if anyone else is having this issue.

I can log in, but the entire screen is white.

I am still receiving emails notifying me that my images have been accepted.

The contributor portal is up and running again. Very sorry for the inconvenience.

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Contributors

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647

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Nov 05, 2018 0
Community Beginner ,
Nov 05, 2018

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When I open the page it shows 503 Service Unavailable...

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Nov 05, 2018 1
Community Beginner ,
Nov 05, 2018

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Thanks for commenting. Good to know it's not just me.

Adobe support gave me a link to contact Adobe Stock support, but it is not working.

It takes me to my own portfolio dashboard, which is still blank.

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Nov 05, 2018 0
Community Beginner ,
Nov 05, 2018

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I thought I'm the only one have this issue, hope they can fix it soon.

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Nov 05, 2018 0
Community Beginner ,
Nov 05, 2018

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I guess we will just have to wait.

I need to correct what I wrote above. The link that Adobe support gave me does not go to my portfolio.

It goes to Adobe Stock help contact, but then that is blank as well.

(It looked just like my portfolio page, which is why I got confused.)

Seems that the whole contributor sector is down?

https://contributor.stock.adobe.com/en/contact

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Nov 05, 2018 0
Participant ,
Nov 05, 2018

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503 Service Unavailable

No server is available to handle this request. 

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Nov 05, 2018 0
Adobe Employee ,
Nov 05, 2018

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The contributor portal is up and running again. Very sorry for the inconvenience.

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Nov 05, 2018 2
Participant ,
Nov 05, 2018

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thanks for the info

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Nov 05, 2018 0
New Here ,
Aug 02, 2019

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503 Service Unavailable

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Aug 02, 2019 0
New Here ,
Aug 02, 2019

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Contributor page doesn't work for me either.

Error Message:
{"error":{"code":500,"application_code":"INTERNAL_SERVER_ERROR","x_request_id":"d80a365c-b6d0-48f2-b0d3-125368b2b623"}}

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Aug 02, 2019 0
Community Beginner ,
Nov 05, 2018

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same here since and it's really frustating

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Nov 05, 2018 1
Adobe Employee ,
Nov 05, 2018

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Unfortunately the Adobe Stock Contributor portal is down at the moment. We are working on getting it up and running asap and will notify you here when back up. We are very sorry for the inconvenience.

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Nov 05, 2018 0
Community Beginner ,
Nov 05, 2018

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Thank you, Kristen.

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Nov 05, 2018 0
Explorer ,
Aug 02, 2019

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HTTP ERROR 504

It is NOT up again at the moment.

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Aug 02, 2019 1
Adobe Community Professional ,
Aug 02, 2019

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correct. Wait half an hour and try again!

EvilBugQueen1​ I'm getting an error too!

502... bad gateway. Could by our proxy.

My iPad shows 503 Service Unavailable on a different network.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Aug 02, 2019 1
Adobe Employee ,
Aug 02, 2019

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The issue has been resolved.

EBQ

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Aug 02, 2019 1