Cuenta bloqueada de Adobe Stock Contributor, imposible ingresar!

New Here ,
Dec 17, 2019

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Buen día, me enviaron un correo notificando que han bloqueado mi cuenta, sin explicar los motivos. Me encuentro realmente frustrado e incomodo, ya les escribí y no he tenido respuesta alguna.

 

Alguna recomendación de la comunidad?

 

 

Screenshot_20191217-105041_Gmail.jpg

 

 

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Cuenta bloqueada de Adobe Stock Contributor, imposible ingresar!

New Here ,
Dec 17, 2019

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Buen día, me enviaron un correo notificando que han bloqueado mi cuenta, sin explicar los motivos. Me encuentro realmente frustrado e incomodo, ya les escribí y no he tenido respuesta alguna.

 

Alguna recomendación de la comunidad?

 

 

Screenshot_20191217-105041_Gmail.jpg

 

 

Screenshot_20191217-105053_Chrome.jpg

TOPICS
Contributor critique, Contributors

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70

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Dec 17, 2019 0
Adobe Community Professional ,
Dec 20, 2019

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Hi Nuel Cruz,

We are sorry to hear about your blocked account. Unfortunately this matter cannot be handled at the forum level, but has to be done by Adobe. You will need to follow the instructions on your e-mail, and contact Adobe directly about the matter.

Best wishes

JG

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Dec 20, 2019 0
New Here ,
Jan 02, 2020

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Buen día, ya les escribí en cuatro oportunidades, desde el 17 de diciembre y no contestan.

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Jan 02, 2020 0
Adobe Community Professional ,
Jan 02, 2020

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Hi Nuel_cruz

I'm sorry, but the forum cannot help with account related issues. We are a community of photographers like yourself. Please read carefully the information you received from Adobe, follow the instructions, and check your inbox or spam folder for any further correspondence. If there is no more correspondence, it simply means you have received all the information there is. There is no advise we can give at this moment in relation to Adobe stock and your account. 

Best wishes

JG

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Jan 02, 2020 0