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Difficulty connecting to contributor site

New Here ,
Nov 15, 2018 Nov 15, 2018

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Hi. In the last few weeks, every other day, having problems to go to the site (not only in your account!). Unable to access site

Exceeded the time to wait for a response from the site contributor.stock.adobe.com ahhh! that is, the problem is not only with access to the account, do not open the page drain! Not say that always... but, let's say: the day this happens! So I think it has nothing to do with the fact that I am in Russia??... Maybe some restrictions to our country, sanctions... or technical problems??

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Community Expert , Nov 16, 2018 Nov 16, 2018

There are a lot of reports from people locate in Russia that they have trouble accessing the contributor site. Using a VPN normally helps. It is probably the ISP or a different instance behind the ISP that is disturbing the traffic. Up to my knowledge, stock images do not fall under the currently implemented sanctions.

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Community Expert ,
Nov 16, 2018 Nov 16, 2018

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There are a lot of reports from people locate in Russia that they have trouble accessing the contributor site. Using a VPN normally helps. It is probably the ISP or a different instance behind the ISP that is disturbing the traffic. Up to my knowledge, stock images do not fall under the currently implemented sanctions.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 16, 2018 Nov 16, 2018

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You were absolutely right!!! Damn politics!!! Installed VPN extension on the browser, choose a European country... then reload the website and it is clearly open! Although until this the entire day not opened... Mmm... here is you and policy-suffer ordinary people!! Thank you very much for the advice!!!!

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Community Expert ,
Nov 16, 2018 Nov 16, 2018

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You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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