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Email saying 1 image still needs indexing

New Here ,
Aug 01, 2017 Aug 01, 2017

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I recently uploaded my first files to Adobe Stock.

Several images were rejected with info re how they could be improved (artifacts etc) and two are still under review.

Yesterday evening I received an email saying one of my images still needed indexing.

When I check my Uploaded Files page I see the two images still under review and via another tag the rejected files with info why, but I don't see anywhere where there's an image needing indexing.

I wondering if the email caught me at an earlier stage of uploading the various files?

Also, a second question really - is there a preference for my files in re to dpi, ie, 72, 300, etc?

Thanks so much!

Adan

[Moved out of the critique forum (since there are no images to critique) and into the general Stock contributors support forum by a moderator.]

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correct answers 1 Correct answer

Adobe Employee , Aug 01, 2017 Aug 01, 2017

It's likely the email was generated just prior to you submitting the content. Please disregard it.

Upload photos at 300dpi.

regards,

Mat Hayward

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Adobe Employee ,
Aug 01, 2017 Aug 01, 2017

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It's likely the email was generated just prior to you submitting the content. Please disregard it.

Upload photos at 300dpi.

regards,

Mat Hayward

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New Here ,
Aug 01, 2017 Aug 01, 2017

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Thanks so much, Mat.

I did upload a new piece awhile ago at 72dpi, I'll see if I can swap it out for a 300 dpi & if not I'll delete and reupload.

Thanks again, much appreciate it,

Adan

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