ERROR UPLOAD

New Here ,
Dec 01, 2020 Dec 01, 2020

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Hello I hope you are well. I have been trying to upload a JPG image to AD stock and I get the following error, I have exported the image in different ways and the same thing happens. I even tried to upload a photo from my camera, of which I have previously uploaded photos but the error persists. someone please tell me what is happening,FireShot Capture 015 - Best Place to Sell Photos Online, Footage Clips, Illustrations, & Vec_ - contributor.stock.adobe.com.png

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Contributor critique, Contributors, Fotolia

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Adobe Community Professional , Dec 01, 2020 Dec 01, 2020
Hi @HANS FX , Sorry about you experience. Please check the speed and ping of your Internet and let us know. If you are having very slow service, intermittent service, or poor ping (over 60ms) you are likely to get this error. If your Internet is ok then I suggest you open a ticket from the "contact us" at the bottom of your page. Best wishes JG

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Adobe Community Professional ,
Dec 01, 2020 Dec 01, 2020

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Hi @HANS FX ,

Sorry about you experience. Please check the speed and ping of your Internet and let us know. If you are having very slow service, intermittent service, or poor ping (over 60ms) you are likely to get this error. If your Internet is ok then I suggest you open a ticket from the "contact us" at the bottom of your page.

 

Best wishes

JG

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New Here ,
Dec 01, 2020 Dec 01, 2020

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Thank you very much. I could check it, the internet is broken

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