first submission

Mar 21, 2018

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Before I can upload my photos the system ask me to upload an ID document, I dit it, but it seems not to be working because the system is asking me again to do that. Could you please help me?

Thanks

Light Blue

It appears you have listed your initials as your last name and not your actual last name which is required in your account. Your account profile name must match the name listed on your ID in order for it to be approved. Please update your account information in the contributor account section of the portal and resubmit your ID.

-Mat

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first submission

Mar 21, 2018

Copy link to clipboard

Copied

Before I can upload my photos the system ask me to upload an ID document, I dit it, but it seems not to be working because the system is asking me again to do that. Could you please help me?

Thanks

Light Blue

It appears you have listed your initials as your last name and not your actual last name which is required in your account. Your account profile name must match the name listed on your ID in order for it to be approved. Please update your account information in the contributor account section of the portal and resubmit your ID.

-Mat

TOPICS
Contributors

Views

111

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 21, 2018 0
Adobe Employee ,
Mar 21, 2018

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It appears you have listed your initials as your last name and not your actual last name which is required in your account. Your account profile name must match the name listed on your ID in order for it to be approved. Please update your account information in the contributor account section of the portal and resubmit your ID.

-Mat

Likes

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Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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