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Hi. I synchronized my accounts when Fotolia sent a request for this. But I can't get access to photos I was selling on Fotolia or to my credits I've earned there. I sent a letter to support but they've responded that my account wasn't synced with adobe. Then I tried to do it again through Adobe site but after entering login and password to Fotolia the message appears which day to to contact a support for help. I'm confused.
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You still need to pass via (contributor) support. We can't help here.
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It seems the suggestion to me from support guy on his letter is useless: to try to log in with my account login on Fotolia to Adobe. It's impossible. I thought maybe support managers can see my message here and give some advice what to do.