Fotolia account

New Here ,
Nov 13, 2019

Copy link to clipboard

Copied

Hi. I synchronized my accounts when Fotolia sent a request for this. But I can't get access to photos I was selling on Fotolia or to my credits I've earned there. I sent a letter to support but they've responded that my account wasn't synced with adobe. Then I tried to do it again through Adobe site but after entering login and password to Fotolia the message appears which day to to contact a support for help. I'm confused. 

TOPICS
Contributors, Fotolia, Troubleshooting

Views

62

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Fotolia account

New Here ,
Nov 13, 2019

Copy link to clipboard

Copied

Hi. I synchronized my accounts when Fotolia sent a request for this. But I can't get access to photos I was selling on Fotolia or to my credits I've earned there. I sent a letter to support but they've responded that my account wasn't synced with adobe. Then I tried to do it again through Adobe site but after entering login and password to Fotolia the message appears which day to to contact a support for help. I'm confused. 

TOPICS
Contributors, Fotolia, Troubleshooting

Views

63

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2019 0
Adobe Community Professional ,
Nov 14, 2019

Copy link to clipboard

Copied

You still need to pass via (contributor) support. We can't help here.

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 14, 2019 0
Milansa LATEST
New Here ,
Nov 21, 2019

Copy link to clipboard

Copied

It seems the suggestion to me from support guy on his letter is useless: to try to log in with my account login on Fotolia to Adobe. It's impossible. I thought maybe support managers can see my message here and give some advice what to do. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2019 0