Fotolia already had sync with wrong account

New Here ,
Dec 11, 2018

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Hi, I need to unsync my fotolia account with the wrong account it is connected to and sync it to my correct adobe account.  How do I proceed?

Thank you

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Fotolia already had sync with wrong account

New Here ,
Dec 11, 2018

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Hi, I need to unsync my fotolia account with the wrong account it is connected to and sync it to my correct adobe account.  How do I proceed?

Thank you

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Dec 11, 2018 0
Adobe Community Professional ,
Dec 11, 2018

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This is an account issue and can only be solved by Adobe. So I suggest to contact Adobe via the "Contact us" link at the footer of the contributor page.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Dec 11, 2018 1
New Here ,
Dec 11, 2018

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I thought the Adobe support would respond here too

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Dec 11, 2018 0
Adobe Community Professional ,
Dec 11, 2018

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It may be that Adobe staff answers here. This is a market hall. All kinds of people are offering advice. That's OK, when you have some general issues, like a picture refusal. But account problems should be addressed directly to Adobe.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Dec 11, 2018 1
Adobe Employee ,
Dec 17, 2018

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We cannot provide this type of service in the forum. Please submit a request via the Contact Us link found at the bottom of the Adobe Stock Contributor Portal and we will do our best to assist.

regards,

Mat Hayward

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Dec 17, 2018 1