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Fotolia

Participant ,
Jun 17, 2021 Jun 17, 2021

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Hello All

Hello All When I started I was on Fotolia and somehow I shifted here. I still seem to have a couple of pictures in Fotolia. Can I have them shifted here please and get rid of the fotolia account. Oh and if I happened to earn anything could that come across too

Thanks in advance

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Contributors , Fotolia , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Jun 19, 2021 Jun 19, 2021

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Community Expert ,
Jun 17, 2021 Jun 17, 2021

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This is a community of other Adobe Stock contributors, and we are not employees of Adobe; therefore we cannot assist you. Your request should be posted via the "Contact Us" link at the bottom of the Dashboard page.

Jill C., Forum Volunteer

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Participant ,
Jun 17, 2021 Jun 17, 2021

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Okay Thanks Jill

 

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Community Expert ,
Jun 18, 2021 Jun 18, 2021

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If you have synchronized your Fotolia account when you transitioned to Adobe stock, all your Fotolia assets are here. If not, I suggest that you synchronize the account. If you get in trouble, you need to contact Fotolia support here: https://www.fotolia.com/ (scroll down until the bottom of the page, you will find a dialogue box to enter in contact with Fotolia support).

ABAMBO | Hard- and Software Engineer | Photographer

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Participant ,
Jun 18, 2021 Jun 18, 2021

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Thanks Alambo

I assume I have not synchronized, because my assets are not here.

Where is the synchronize? in Adobe or in Fotolia? 🙂

 

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Community Expert ,
Jun 19, 2021 Jun 19, 2021

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See here: https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html

ABAMBO | Hard- and Software Engineer | Photographer

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Participant ,
Jun 18, 2021 Jun 18, 2021

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I have just emailed Fotolia regarding the issue, Thank you

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