FTP Error When Uploading Video

New Here ,
Jan 18, 2018 Jan 18, 2018

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I'm using FileZilla to connect to ftp.contributor.adobestock.com.  Initially it connects fine with status of logged in, retrieving directory listing and directory listing of "/" successful.

When I go to upload a .MOV file to the directory, I get a response of: 530 Sorry, the maximum number of clients (4) for this user are already connected.

FileZilla tries a couple more times then stops with a message of upload failed.

I'm using my ID and Password from the Learn More about FTP upload section of the upload page.

I'm stuck. Help.

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New Here , Jan 19, 2018 Jan 19, 2018
I tried from another PC with an older version of FileZilla and it worked fine.For others who experience this problem try an older version of FileZilla.  Not sure if that was the problem but it's worth a shot if you run into this problem.It didn't work with version 3.30.0It did work with version 3.23.0

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Adobe Employee ,
Jan 18, 2018 Jan 18, 2018

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New Here ,
Jan 19, 2018 Jan 19, 2018

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I tried from another PC with an older version of FileZilla and it worked fine.

For others who experience this problem try an older version of FileZilla.  Not sure if that was the problem but it's worth a shot if you run into this problem.

It didn't work with version 3.30.0

It did work with version 3.23.0

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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