FTP Upload

Explorer ,
Apr 29, 2017

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Hello, I just uploaded a Panoramic Video via FTP with Filezilla, it went we no errors.

Go out, go and log in here, and Adobe stock indicates nothing, no video no nada...

What is the problem?

Thanks

Sometimes there is a delay between when the upload is complete and when the video shows up in your indexing page. If you still don't see the files by this time tomorrow, let me know and I will ask the video team to dig deeper into this for you.

Thank you,


Mat

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FTP Upload

Explorer ,
Apr 29, 2017

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Hello, I just uploaded a Panoramic Video via FTP with Filezilla, it went we no errors.

Go out, go and log in here, and Adobe stock indicates nothing, no video no nada...

What is the problem?

Thanks

Sometimes there is a delay between when the upload is complete and when the video shows up in your indexing page. If you still don't see the files by this time tomorrow, let me know and I will ask the video team to dig deeper into this for you.

Thank you,


Mat

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Apr 29, 2017 0
Adobe Employee ,
May 01, 2017

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May 01, 2017 0
Explorer ,
May 01, 2017

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Based on the website:

Minimum video resolution is 1280x720                               Mine is 1280 X730

File format  MOV, MP4, MPG ,or AVI format.                      Mine is MP4 Created with Premiere Pro

Duration at least 5 seconds and not exceed 60 seconds   Mine was 59 Seconds

Maximum file size: 3900MB (3.9GB)                                  Mine is 45 Mb

The Video has been removed, it is not even there, any more,
The only thing I can think is the timing 59 seconds, the system maybe rounded to 60

But still is NOT over.....

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May 01, 2017 1
Adobe Employee ,
May 01, 2017

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Sometimes there is a delay between when the upload is complete and when the video shows up in your indexing page. If you still don't see the files by this time tomorrow, let me know and I will ask the video team to dig deeper into this for you.

Thank you,


Mat

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May 01, 2017 2
Explorer ,
May 01, 2017

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>>you still don't see the files by this time tomorrow,

This is impossible, since Adobe already removed the video.

When you right click at the video on Windows, to see the properties, windows

will show 60 seconds long, so I guessing on the Adobe server / system something

similar happens and the file was delete.

I was trying to make a variation today, but like many times, does not come out

the same, so what I will do is speed up the clip, that will make it short too.

And I will let you know....... Thanks

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May 01, 2017 0
Explorer ,
May 02, 2017

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I give up, I ftp two files with no problem but one, you upload file 1 lets say, then when you

upload file 2, file 1 disappear!!!

Forget it, I will try again when Adobe fix this system, in mean time we will go

some place else...... They can close my account if they wish.....

I noticed Adobe is getting sloppy on some things and I do not tolerate that, from a major company.

If they do close my account please let me know.........

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May 02, 2017 0
G-Person LATEST
Explorer ,
May 03, 2017

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I just check one more time, NO UPLOADS AT ALL, forget Adobe Stock

This time I drop the videos yo 40 seconds, your system stink

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May 03, 2017 0