Hello ~ Stock artist.

New Here ,
Jan 06, 2019

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You have changed your Adobe Stock password.

On the next screen you will be prompted to synchronize with "Fotolia"

Under password under ID

If you hit the Adobe Stock password, you will see the phrase "Your credentials could not be verified"

If you hit the password "Foto lia", the phrase "The selected account is already in use" appears.

There is no further progress here.

Is there any other way?

Adobe Community Professional
Correct answer by jacquelingphoto2017 | Adobe Community Professional

Please make sure you are logged out of Fotolia, then try again.

If not successful, see if there's any help atFotolia and Adobe Stock synchronization issue.

Let us know if it works.

Regards

JG

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Hello ~ Stock artist.

New Here ,
Jan 06, 2019

Copy link to clipboard

Copied

You have changed your Adobe Stock password.

On the next screen you will be prompted to synchronize with "Fotolia"

Under password under ID

If you hit the Adobe Stock password, you will see the phrase "Your credentials could not be verified"

If you hit the password "Foto lia", the phrase "The selected account is already in use" appears.

There is no further progress here.

Is there any other way?

Adobe Community Professional
Correct answer by jacquelingphoto2017 | Adobe Community Professional

Please make sure you are logged out of Fotolia, then try again.

If not successful, see if there's any help atFotolia and Adobe Stock synchronization issue.

Let us know if it works.

Regards

JG

TOPICS
Contributors

Views

202

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 06, 2019 0
Adobe Community Professional ,
Jan 07, 2019

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Contributor?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jan 07, 2019 0
Adobe Community Professional ,
Mar 29, 2019

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Please make sure you are logged out of Fotolia, then try again.

If not successful, see if there's any help atFotolia and Adobe Stock synchronization issue.

Let us know if it works.

Regards

JG

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Mar 29, 2019 1