Help About getting my earning to payoneer

New Here ,
Jan 30, 2020

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Since 2 months I am trying to get my earnings to my payoneer account but I cant and when I first want help from help chat, they say you are new and 45 days must pass after you can get your money and 2 months passed but still Icant get my money. I also opened skrill account ( by the way I hate Skrill because of getting so much money from his users ) I tried skrill and it is failed too. It says transfere is not succesfully finished . I am searching solutions but there is not. Adobe must look at my account but I cant contact them easily, waiting for a long time. Please I hope you will see my writings adobe. In the first and only chat, they say also turkey is not allowed to pay by payoneer but I knew lots of stock videographer friend and they got their money to payoneer with no any problems. Please adobe:

Hlep me. So I can go on working with more passion.

 

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Adobe Community Professional
Correct answer by ricky336 | Adobe Community Professional

But depending on where you live, depends on whether or not you can get paid via Payoneer:

 

 

  • You must have a valid PayPal, Payoneer, or Skrill account to receive funds. You can set up your chosen account as part of the payment request process. Payoneer is initially only available for contributors outside of the United States who receive payments in USD currency, which includes contributors from South America, South Korea, South Africa, Australia, Russia, and Ukraine. See Payoneer FAQ for information on how to set up your account. We look forward to expanding the availability of the Payoneer feature to the rest of the world in the near future.

The currency you are paid in depends on the country you have set up your account in. The currency is determined automatically and cannot be changed. Payout occurs in one of these currencies: € / $ / £ / PLN / 円 /  SEK. Regardless of your country of residence, the royalty is calculated based on the US purchase price of the file.  

 

I know other stock agencies use Payoneer, but not Adobe in all cases!

 

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Account management, Contributor critique, Contributors, Troubleshooting

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Help About getting my earning to payoneer

New Here ,
Jan 30, 2020

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Since 2 months I am trying to get my earnings to my payoneer account but I cant and when I first want help from help chat, they say you are new and 45 days must pass after you can get your money and 2 months passed but still Icant get my money. I also opened skrill account ( by the way I hate Skrill because of getting so much money from his users ) I tried skrill and it is failed too. It says transfere is not succesfully finished . I am searching solutions but there is not. Adobe must look at my account but I cant contact them easily, waiting for a long time. Please I hope you will see my writings adobe. In the first and only chat, they say also turkey is not allowed to pay by payoneer but I knew lots of stock videographer friend and they got their money to payoneer with no any problems. Please adobe:

Hlep me. So I can go on working with more passion.

 

(Personal information removed by moderator)

Adobe Community Professional
Correct answer by ricky336 | Adobe Community Professional

But depending on where you live, depends on whether or not you can get paid via Payoneer:

 

 

  • You must have a valid PayPal, Payoneer, or Skrill account to receive funds. You can set up your chosen account as part of the payment request process. Payoneer is initially only available for contributors outside of the United States who receive payments in USD currency, which includes contributors from South America, South Korea, South Africa, Australia, Russia, and Ukraine. See Payoneer FAQ for information on how to set up your account. We look forward to expanding the availability of the Payoneer feature to the rest of the world in the near future.

The currency you are paid in depends on the country you have set up your account in. The currency is determined automatically and cannot be changed. Payout occurs in one of these currencies: € / $ / £ / PLN / 円 /  SEK. Regardless of your country of residence, the royalty is calculated based on the US purchase price of the file.  

 

I know other stock agencies use Payoneer, but not Adobe in all cases!

 

TOPICS
Account management, Contributor critique, Contributors, Troubleshooting

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Jan 30, 2020 0
Adobe Community Professional ,
Jan 30, 2020

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Hi Sezer,

Sorry to hear about your experience. The forums are monitored by contributors like yourself, and thus not equipped to handle account related issues. Therefore this is what I would like for you to do.

On the top black menu bar on you contributor page, click on "Contributor Account"

Scroll down to the end of the page and click on "Contact us".

A text form page should open.

Type your query on that form. 

Be sure to state how long since you have reached the amount you are requesting, and details of your effort to get same, and any other relevant information may be included in that message.

Best wishes

JG

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Jan 30, 2020 0
New Here ,
Jan 31, 2020

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Thank you so much for your help. You heard my help scream. Thanks a lot. I will do that immediately.:)))

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Jan 31, 2020 0
Adobe Community Professional ,
Jan 31, 2020

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But depending on where you live, depends on whether or not you can get paid via Payoneer:

 

 

  • You must have a valid PayPal, Payoneer, or Skrill account to receive funds. You can set up your chosen account as part of the payment request process. Payoneer is initially only available for contributors outside of the United States who receive payments in USD currency, which includes contributors from South America, South Korea, South Africa, Australia, Russia, and Ukraine. See Payoneer FAQ for information on how to set up your account. We look forward to expanding the availability of the Payoneer feature to the rest of the world in the near future.

The currency you are paid in depends on the country you have set up your account in. The currency is determined automatically and cannot be changed. Payout occurs in one of these currencies: € / $ / £ / PLN / 円 /  SEK. Regardless of your country of residence, the royalty is calculated based on the US purchase price of the file.  

 

I know other stock agencies use Payoneer, but not Adobe in all cases!

 

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Jan 31, 2020 1
abenn109 LATEST
Community Beginner ,
Jun 10, 2020

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If you can I would use Paypal I have been using it for a very long time and it is really trustworthy I don't know about the others but I don't see a reason to fix something that isn't broken.

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Jun 10, 2020 0