Help, internal server error

New Here ,
Nov 21, 2017

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I cant enter at Adobe Stock Contributor (contributor.stock.adobe.com), when I try to enter just say "internal server error".
I been clean cookies and reset Safari.

Captura de pantalla 2017-11-21 a la(s) 12.57.49.png

I have a case # 00054936.

A few days ago, I tell to technical support, if can reduce the 45 days for my payment (Because I need the money for buy some gifts for my family in this BlackFriday), but the only thing I received was "Your account has been blocked for security reasons".

I asked WHY, but just told me: "they would do a review". After a few minutes of that message, I received an email telling me that the case had been resolved and closed, but I still can not access to "contributor".

Please, help me ASAP.

The contributor relations team has contacted your via email.

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Help, internal server error

New Here ,
Nov 21, 2017

Copy link to clipboard

Copied

I cant enter at Adobe Stock Contributor (contributor.stock.adobe.com), when I try to enter just say "internal server error".
I been clean cookies and reset Safari.

Captura de pantalla 2017-11-21 a la(s) 12.57.49.png

I have a case # 00054936.

A few days ago, I tell to technical support, if can reduce the 45 days for my payment (Because I need the money for buy some gifts for my family in this BlackFriday), but the only thing I received was "Your account has been blocked for security reasons".

I asked WHY, but just told me: "they would do a review". After a few minutes of that message, I received an email telling me that the case had been resolved and closed, but I still can not access to "contributor".

Please, help me ASAP.

The contributor relations team has contacted your via email.

TOPICS
Contributors

Views

306

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 21, 2017 0
Adobe Employee ,
Nov 23, 2017

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The contributor relations team has contacted your via email.

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