How long should photos be 'in review'?

[heidib7601990]

I sell on a couple of different stock photography websites and recently uploaded some to Adobe Stock. It's been 15 days and my photos are still 'in review' - do photos normally take this long to review or am I missing something...?!  Thanks in advance

[twaritar3263062]

Moving to Adobe Stock Contributors​

[joanH]

Hello, The amount of time for your submitted work to be reviewed and a reply sent to you will depend somewhat on how many things you upload and how much traffic Adobe is having that day. However, it has been my experience that two days is the shortest time and tend days is the longest. All things going along as they should this is generally how it goes. Exceptions do exist. Most of this information is in the beginners guide to selling on Adobe Stock. Here is a link. Best regards, JH

For  you to be able to achieve better image results and get offerings accepted into Adobe Stock go to   https://helpx.adobe.com/stock/contributor/user-guide.html

[BrainBeat]

It would seem Adobe Stock does take a lot longer that other platforms in general to review content. 15 days does seem unreasonably long. I would try contacting them directly and get them to check to see if something had gone wrong. It would be good if they improved their time to be closer to other platforms as I have had photos accepted within 2 hours sometimes elsewhere and they seem to give much more helpful reasons for rejection too so not sure why it takes them so long.

[MatHayward · Accepted solution]

I've located and corrected the issue with your account. It appears that in 2012 you created an account at Fotolia. You did not complete the signup process by verifying your email address. As a result, the Fotolia account was invalid.

When you created your Adobe Stock Contributor account you automatically synced to the invalid Fotolia account. The content you submitted did not go into the review queue because the account was not complete.

I have force validated the old Fotolia account which has pushed your uploaded files into the review queue. I expect your content will be reviewed within the next 3-5 days at most.

Kind regards,

Mat Hayward

[parryhusson]

I am afraid I might have a similar issue, is there a way to check if I have any Fotolia Account problems? I don't recall if I signed up for one or not.

[parryhusson]

After commenting here my files were reviewed right away. however, it is taking longer again. I wonder if there are peak periods for the Adobe Staff to process the submissions.

[MatHayward]

The average wait for moderation is between 3-5 days. The wait time does fluctuate based on the volume of content in the queue.

-Mat

[Abambo]

In general Adobe is slower than Shutterstock. But for my last 3 images they beat Shutterstock by full 3 days. And that despite the 300 image upload incentive...

[Adityha28540856032j]

I sell on a couple of different stock photography websites and recently uploaded some to Adobe Stock. It's been 16 days and my photos are still 'in review' - do photos normally take this long to review or am I missing something...?!  

[Jill_C]

Scan the many other posts here in this forum on the same topic. AI assets are now taking up to a month or more to be reviewed, presumably due to the huge influx from contributors uploading hundreds at a time...

[federicoc41182719]

Hello, I have the same probelm, tried to enter in fotolia and update my account but I don’t know if the problem it’s solved    

[KrisBargiel]

I think I have same problem with my account as well, could you advise how to check if everything is ok?

[joanH]

Perhaps Mat Hayward can offer assistance here. Best regards. JH

[Dhananjay27]

Hello MatHeyward I am also facing the same issue. It's been 14 days and my photos are not getting reviewed. Its a very slow process. Please help me out of this.

[Test Screen Name]

Many people are finding this. It is often taking several weeks, or months for AI, people report.

[Nancy OShea]

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