I recieved this after recieving an invite to join Adobe stock as a contributor, Is this correct?? It seems like I am giving to much personal information.

Community Beginner ,
Jul 26, 2017

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Hello JAMES,

Thanks for signing up to be an Adobe Stock contributor. Unfortunately we were unable to accept the photo ID you uploaded. Your submitted content can’t be reviewed until we can verify a valid photo ID.

We rejected your uploaded ID because it didn't meet one or more of these requirements:

- Document must be a passport, driver’s license, or government issued personal identification card with a clearly visible photo, your first and last name and your date of birth.

- Your name on the photo ID must match the name on your contributor account. If you need to update your contributor account name, log into the Contributor Portal page. Hover over your name to see the option to edit your name to match your ID card.

- You must be at least 18 years old.

- Your ID card must be current.

Please re-submit a valid photo ID on the contributor portal to ensure your content gets reviewed quickly and to get you on your way to successfully sell your files on Adobe Stock and Fotolia.

Thank you!

The Adobe Stock Team

Yes, this is correct. We require a valid, government issued photo ID card to verify your identity before you can start selling your work. The ID is secure and once validated it is removed from our system and cannot be accessed again.

regards,

Mat Hayward

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I recieved this after recieving an invite to join Adobe stock as a contributor, Is this correct?? It seems like I am giving to much personal information.

Community Beginner ,
Jul 26, 2017

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Hello JAMES,

Thanks for signing up to be an Adobe Stock contributor. Unfortunately we were unable to accept the photo ID you uploaded. Your submitted content can’t be reviewed until we can verify a valid photo ID.

We rejected your uploaded ID because it didn't meet one or more of these requirements:

- Document must be a passport, driver’s license, or government issued personal identification card with a clearly visible photo, your first and last name and your date of birth.

- Your name on the photo ID must match the name on your contributor account. If you need to update your contributor account name, log into the Contributor Portal page. Hover over your name to see the option to edit your name to match your ID card.

- You must be at least 18 years old.

- Your ID card must be current.

Please re-submit a valid photo ID on the contributor portal to ensure your content gets reviewed quickly and to get you on your way to successfully sell your files on Adobe Stock and Fotolia.

Thank you!

The Adobe Stock Team

Yes, this is correct. We require a valid, government issued photo ID card to verify your identity before you can start selling your work. The ID is secure and once validated it is removed from our system and cannot be accessed again.

regards,

Mat Hayward

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Contributors

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650

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Jul 26, 2017 0
Adobe Employee ,
Jul 26, 2017

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Yes, this is correct. We require a valid, government issued photo ID card to verify your identity before you can start selling your work. The ID is secure and once validated it is removed from our system and cannot be accessed again.

regards,

Mat Hayward

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Jul 26, 2017 1
Community Beginner ,
Jul 27, 2017

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I have up loaded two ID's both have been rejected., but set on the up load page. what to do???

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Jul 27, 2017 1
Adobe Employee ,
Jul 27, 2017

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You are uploading your ID card as though it were an image available for sale. This is not the right place to upload the ID.

When you add a jpeg to sell you should see a popup box prompting you to upload your ID card. Inside that message box is the link to upload the ID.

-Mat

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Jul 27, 2017 1
Community Beginner ,
Jul 27, 2017

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Good Afternoon Mat:  Sorry to for not being a little smarter. The ID card seems to be my driver's License or my

Passport.  It is not clear to me as how to up load either of these differently than uploading a for sale photo. Could someone please remove the three photo IDs that I uploaded? Then one more time detail the procedure to up load the ID properly.

Thank You very much,

Jim Bates

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Jul 27, 2017 1
Adobe Employee ,
Jul 27, 2017

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You will need to delete the ID cards you uploaded as stock photos manually from within the portal. To do so, in the uploaded files section select the images then look to the right of the screen, under the keyword boxes you will see a link that says "delete files."

To upload your ID properly, add a jpeg image that you do want to submit as stock. When you do so, you should see a popup box appear informing you that you need to upload an ID card. Within that message box you should see a link where you can upload that ID card.

-Mat

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Jul 27, 2017 2
Community Beginner ,
Jul 27, 2017

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Hi Mat: 50% good. I got the wrong ID's deleted.  How for the next.   I don't see a pop up box, at all, appear when trying to upload a jpg.  The new jpg loads and appears with the other uploaded files. What do you

suggest?

Thanks for the help!

Jim Bates

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Jul 27, 2017 0
Community Beginner ,
Jul 28, 2017

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Hi Mat: I am not quite sure what the problem is, not being able to up load an ID for the account.  It might be the Internet browser.   I am using Windows Exploier  is this a problem?

Thanks, Jim Bates

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Jul 28, 2017 0
Community Beginner ,
Jul 29, 2017

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Hi Mat: I have been waiting for a reply for a couple of days now.  Also I am not quite sure what Adobe is referring to as an ID card unless it is an image of the scanned  original item.

Waiting for your reply.

Jim Bates

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Jul 29, 2017 0
Community Beginner ,
Jul 29, 2017

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Hi Mat: I have been waiting for a reply for a couple of days now.  Also I am not quite sure what Adobe is referring to as an ID card unless it is an image of the scanned  original item.

Also I spoke to Microsoft and the teck rep fixed the browser to accept all cookies.

Waiting for your reply.

Jim Bates

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Jul 29, 2017 0