I still have not received the money transferred into my paypal account.

New Here ,
Apr 04, 2017

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Hello

This is my first adobe stock payout

I withdraw money from the contributor site to my paypal on March 03 2017

and still have not received the money transferred into my paypal account until today.

and current status on the contributor site changed to "Payment done"
what should I do?

Thanks.

The contact us page is linked at the bottom of the portal. Here is a direct link: Sell stock photos, videos, vectors online | Adobe Stock Contributor

-Mat

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I still have not received the money transferred into my paypal account.

New Here ,
Apr 04, 2017

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Hello

This is my first adobe stock payout

I withdraw money from the contributor site to my paypal on March 03 2017

and still have not received the money transferred into my paypal account until today.

and current status on the contributor site changed to "Payment done"
what should I do?

Thanks.

The contact us page is linked at the bottom of the portal. Here is a direct link: Sell stock photos, videos, vectors online | Adobe Stock Contributor

-Mat

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Contributors

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192

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Apr 04, 2017 0
Adobe Employee ,
Apr 04, 2017

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Please submit a support ticket via the contributor portal and we will assist.

Thank you,

Mat

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Apr 04, 2017 0
New Here ,
Apr 04, 2017

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Thank you for your reply.
I have logged in to contributor site.
How i submit the support ticket?

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Apr 04, 2017 0
Adobe Employee ,
Apr 06, 2017

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The contact us page is linked at the bottom of the portal. Here is a direct link: Sell stock photos, videos, vectors online | Adobe Stock Contributor

-Mat

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Apr 06, 2017 0