I uploaded my id many times but still no update?

Community Beginner ,
Jul 02, 2018 Jul 02, 2018

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Hi, I have uploaded my id (driver license) for many times since last week but still hear no update. I've been trying to submit my photos but everytime it prompts me to upload my id, which I did. But as soon as I click submit, everything is still the same, no error message or any additional info for me. Anybody here that can help me verify this? Many thanks!

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Adobe Employee , Jul 24, 2018 Jul 24, 2018
I checked your account and see that your ID was validated so you are all set.Kind regards,Mat Hayward

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Adobe Employee ,
Jul 24, 2018 Jul 24, 2018

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I checked your account and see that your ID was validated so you are all set.

Kind regards,

Mat Hayward

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