Id card rejected

Aug 01, 2020

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All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried with different browsersand there is no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID

Can you help me

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Id card rejected

Aug 01, 2020

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All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried with different browsersand there is no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID

Can you help me

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Contributors

Views

26

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 01, 2020 0
Sep 25, 2020

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Hi Laureano,

We are very sorry for your experience. Since this matter is an account issue, I would suggest you send a message via the "Contact us" at the bottom of the contributor page.

Best wishes

JG

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