It Says Payment Done But No Money Received In My Paypal ??

New Here ,
Jul 19, 2017 Jul 19, 2017

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I Know That This Must Be Posted In Adobe Stock ( Contributer ) Forum . But I Don't Get Any Answer There .. Let's See If anyone Can Help me Here...

As A Contributor I Made Sales and I Requested A Payment Of 216.95 Euros On The Last Friday 14 July 2017 and In My Payout History , It Says That Payment Done ..But I Have Not Received Anything Upon Checking My PayPal Account ... I Am Completely Sure That I Used The Right E-mail And I Am Completely Sure That I Didn't Make A mistake in Entering My Payout Information and This is Not My First Payment ...So What is The Problem ? ... The Support is responding to me with automated meaningless Replies !!!

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correct answers 1 Correct Answer

Adobe Employee , Jul 19, 2017 Jul 19, 2017
I checked your account and confirmed that your payment has already been processed. Please contact us via the Customer Service page in the contributor portal if you have not seen your payment in PayPal. regards,Mat Hayward

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Adobe Employee ,
Jul 19, 2017 Jul 19, 2017

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Moving to Adobe Stock Contributors

Looping in MatHayward to help you better.

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New Here ,
Jul 19, 2017 Jul 19, 2017

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MatHayward

Can You Help Me , Sir ?

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Adobe Employee ,
Jul 19, 2017 Jul 19, 2017

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I checked your account and confirmed that your payment has already been processed. Please contact us via the Customer Service page in the contributor portal if you have not seen your payment in PayPal.

regards,

Mat Hayward

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New Here ,
Jul 19, 2017 Jul 19, 2017

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MatHayward

Yes .. I Sent Two Messages To Portal Down Below My Contributor Account with the Title " Contact Us "

It is Down Below The Webpage with "

Is This What You Mean MatHayward or You mean Something else By " the Customer Service page in the contributor portal"

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New Here ,
Jul 19, 2017 Jul 19, 2017

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MatHayward

Hey, MatHayward ... I Replied To Your E-mail Of Adobe Contributor Support Case (Adobe Case Update 00052008) .. Regarding New Developments Of The Missing Funds Of Paypal Payment ... Please Check Your Inbox In Adobe Stock Contributor Support !!

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