Kann mich nicht Anmelden

New Here ,
Oct 08, 2018 Oct 08, 2018

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Hallo,

kann mich nicht mit meinen account anmelde.

Benutzername und Passwort ist bekannt, jedoch erscheint jedes mal eine Fehlermeldung das die Autorisation fehlgeschlagen ist und ich es wann anders probieren soll.

Hat jemand ein ähnliches Problem? Oder wie kann ich das Problem umgehen?

Habe bereits verschiedene Browser getestet.

Gruss Johannes

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correct answers 1 Correct Answer

Adobe Employee , Oct 09, 2018 Oct 09, 2018
When you originally created your account at Fotolia the process was not complete and the account was never fully validated. Having a partially complete, invalid Fotolia account with the same email address was likely preventing you from creating a new Adobe Stock account.I have deleted the invalid Fotolia account so you should now be able to create and start a new Adobe Stock Contributor account. Visit contributor.stock.adobe.com to get it set up.Kind regards,Mat Hayward

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Adobe Employee ,
Oct 09, 2018 Oct 09, 2018

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When you originally created your account at Fotolia the process was not complete and the account was never fully validated. Having a partially complete, invalid Fotolia account with the same email address was likely preventing you from creating a new Adobe Stock account.

I have deleted the invalid Fotolia account so you should now be able to create and start a new Adobe Stock Contributor account. Visit contributor.stock.adobe.com to get it set up.

Kind regards,

Mat Hayward

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New Here ,
Oct 09, 2018 Oct 09, 2018

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Thanks a lot!

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