linking stock contributer images to my portfolio

[Daniel M Walsh]

Hi all.

I've had a stock contributer account for a while now and recently built a one page website Portfolio that was offered when I subscribed for the Photoshop & Lightroom package.

On the Portfolio building page, it offers to link you with your stock images. Mine is greyed out and reads

" You don't have any Adobe Stock collections associated with your Adobe ID. Visit contributor.stock.adobe.com  to become an Adobe Stock contributor."

I actually haver a number of photos available, but just can't seem to link the two, not matter what I try.

Does anyone out there have any answers or suggestions?

Thanks in advance,

Daniel.

[Nancy OShea]

Hi @Daniel M Walsh,

Are you logged-in to Adobe Portfolio with the same user ID and password that your Contributor account is tied to?

Also please refer to the Adobe Portfolio knowledgebase articles below.

https://help.myportfolio.com/hc/en-us/articles/360036296814-Selling-Adobe-Stock-on-Adobe-Portfolio

Post back if you need more help.

[Daniel M Walsh]

Hi Nancy, thanks very much for the reply.

I think it's all a bit of a tangle. My original stock contribution began many years ago when it was still Fotalia.

I'd left it dormant for a long time then earlier this year discovered its now owned by Adobe and I decided to upload more. I think at first for some reason I mistakenly opened an Adobe stock account and not a stock Contributor account. Anyway, I linked the old Fotalia account with a dedicated Stock contributor account and all is well.

But with my new Creative Cloud account (Photoshop & Lightroom package) and the Portfolio webpage it offers, it won't recognise that I'm a stock contributor (as I mentioned in my first message). 

It's curious though - from my Creative Cloud desktop app, I can't navigate to my stock contributor page - but I CAN do it in reverse (meaning from my contributor page to my Cloud account). There's a mismatch somewhere but I can't find where. 

My adobe ID through CC is an email address ([Moderator deleted private information. Please do not post private information like e-mails and phone numbers]) but my contributor account has a "member ID" (203486674).

If there is a conflict of accounts, is there a way of consolidating them?

Apologies in advance if this doing your head in, as it is mine!

Daniel.