Missing contributors sales

Community Beginner ,
May 29, 2019 May 29, 2019

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i was sent a email showing a photo sale on May 24. I show sales before and after this dat. Where did this sale go?

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Adobe Community Professional ,
May 29, 2019 May 29, 2019

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Hi Kirk,

I am not sure I understand your question, but I will try my best to answer as I understand it.

Go to your Dashboard page by clicking on Dashboard on the black menu bar. You will see a graph showing the sales. Below the graph, to the right there is a small down arrow, check to see if Sort by downloads is beside the arrow. If Date is there click on the arrow and select Sort by download. Sold images will come to the top of the Dashboard first page.

Above the graph to the right of the page you will see My Statistics, click on that to see the list of images sold, date sold, and your earnings from each sale. You have an option from the left column to select date range and click on Display Statistics for specific periods.

If you want to know who bought your images, that information is not reveled by Adobe.

I hope your question was answered.

Best wishes

JG

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Adobe Community Professional ,
May 31, 2019 May 31, 2019

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Discussion successfully moved from Adobe Stock to Adobe Stock Contributors

You need to contact Adobe getting this type of information: Sell stock photos, videos, vectors online | Adobe Stock Contributor . May be the asset has been returned?

ABAMBO | Hard- and Software Engineer | Photographer

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