Missing photos and earnings

[LuisGodinho]

My photos and earnings have simply disappeared! Help!

A few days ago, I received a notification email about another sold photo. Went to my account and... Nothing was there. Like if it was a new account.

[Abambo]

Sorry for being late to this! Are your missing earnings still missing?

Please be sure that you are logged-in to the correct account. If you want to contact Adobe contributor support on this issue look here for the how-to: Need help? (stock contributor support) 

[LuisGodinho · Accepted solution]

Hi! Yes! Adobe answered with provided fix. Turnes out I have another account but sending notifications to this email address... 🥴 Sorry! Thanks! 😁

[Abambo]

Thanks for the update!