my account has a validation problem

New Here ,
Jan 13, 2021

Copy link to clipboard

Copied

Good morning,
I cannot access the Adobe Stock Contributor panel because I get an error message that my account has a validation problem and that I should contact Adobe. When I fill out the contact form an error is returned and I can't send it. What happened?
Greetings and thank you very much.

If you can't access the contact us page, send an email to contributor-support@adobe.com

 

-Mat 

TOPICS
Contributors

Views

38

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

my account has a validation problem

New Here ,
Jan 13, 2021

Copy link to clipboard

Copied

Good morning,
I cannot access the Adobe Stock Contributor panel because I get an error message that my account has a validation problem and that I should contact Adobe. When I fill out the contact form an error is returned and I can't send it. What happened?
Greetings and thank you very much.

If you can't access the contact us page, send an email to contributor-support@adobe.com

 

-Mat 

TOPICS
Contributors

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 13, 2021 0
Adobe Community Professional ,
Jan 13, 2021

Copy link to clipboard

Copied

Try this link: Need help? (Stock Contributor Support) 

 

It may well be that you need to contact Adobe Customer Care via the little callout at the bottom right of the page:

Abambo_0-1610550605030.png

 

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 13, 2021 0
Adobe Employee ,
Jan 13, 2021

Copy link to clipboard

Copied

If you can't access the contact us page, send an email to contributor-support@adobe.com

 

-Mat 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 13, 2021 0
Adobe Community Professional ,
Jan 13, 2021

Copy link to clipboard

Copied

Hi @MatHayward ,

 

The Adobe "need help" page suggests otherwise. So I assumed that Customer Care has been getting trained to answer account problem questions... Does not seem like that, when I interpret your answer correctly here?

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 13, 2021 0
New Here ,
Jan 13, 2021

Copy link to clipboard

Copied

Sent! Thank you.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 13, 2021 0