My Adobe® Creative CloudTM PhotographyTM plan showing expired without my actually redeem

[Sohn Gottes]

In 2018 I got a 12-month membership to Adobe® Creative CloudTM PhotographyTM plan. Due to personal problem I was not able to redeem that plan. In December 2018 I got another email telling me that "You have until July 2021 to redeem it." Now as I am out of problem I decided to restart contributing. But to my bad when I tried to remdeem my plan it showed expired. It is still Jan 2021. Did anyone stole my redemption code.Thank You

[Sohn Gottes · Accepted solution]

Can any one please tell me how to delete this question. I am informed by Adobe that my code was auto expired. New code issued to me. Now my plan is active and I am Happy.