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My Contributor Account has been blocked

New Here ,
Jul 18, 2021 Jul 18, 2021

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My account has been blocked for 3 days. I can't access my account. A message appears "Your account has a validation status issue.
I sent a message to the "Contact us" link, but no answer.
Even send a message to contributor-support@adobe.com no answer.
What can I do now?

Please help me.

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Contributor critique, Contributors, Fotolia

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correct answers 2 Correct Answers

Adobe Community Professional , Jul 18, 2021 Jul 18, 2021
 contributor-support@adobe.com is the correct email address to which to address your request. Check your spam folder in case a response has landed there. It's also possible that your email arrived during the weekend, in which case response will be delayed.

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Adobe Community Professional , Jul 18, 2021 Jul 18, 2021
3 days meaning the weekend! Adobe also has weekend closure. You probably got a message from Adobe why your account did get blocked. You need to correct respectively wait for Adobe to correct that. If the violation is minor, your account will be reestablished. If not, it will be blocked for ever. In all cases, we here are of no help, except to tell you to watch your mail including the spam folder. And well, also to respect the office hours. Saturday/Sunday nothing will move. You will need to ...

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Adobe Community Professional ,
Jul 18, 2021 Jul 18, 2021

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 contributor-support@adobe.com is the correct email address to which to address your request. Check your spam folder in case a response has landed there. It's also possible that your email arrived during the weekend, in which case response will be delayed.

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Adobe Community Professional ,
Jul 18, 2021 Jul 18, 2021

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3 days meaning the weekend! Adobe also has weekend closure.

 

You probably got a message from Adobe why your account did get blocked. You need to correct respectively wait for Adobe to correct that. If the violation is minor, your account will be reestablished. If not, it will be blocked for ever.

 

In all cases, we here are of no help, except to tell you to watch your mail including the spam folder. And well, also to respect the office hours. Saturday/Sunday nothing will move. You will need to be patient.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 26, 2021 Jul 26, 2021

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Hello sir,
My account has been blocked so far. I have mailed them but they are not replying to me. It was the first time I have this mail (Down There). Please tell, how do I get my account back?
Thanks.

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Adobe Community Professional ,
Jul 27, 2021 Jul 27, 2021

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You need to wait if Adobe answers to your mail. The community can do nothing for you. This is Adobe's very own turf and decision.

 

Adobe tells you that they are terminating the account because you repeatly uploaded content that was not yours. So you had a warning beforehand, and I do not think that Adobe reopens your account or that you can open a new one here.

 

I suppose it's time to move on. 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Jul 27, 2021 Jul 27, 2021

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Abu,

You don't get your account back.  There are no second chances.  It seems you broke the rules not once but several times.  That's NOT okay.  Adobe Stock closed your contributor account forever. 

 

Chalk this up to experience and move on to other things.  Goodbye and best of luck.

 

[Discussion locked by moderator.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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