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My illustration is rejected

New Here ,
May 22, 2020 May 22, 2020

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Hi I've some days ago, adobe rejected my recent illustration by "technical issues" I don't know why because I've been making my illustrations with same size and I didn't change anything, and I didn't have any problem with it until now. 

It's RGB 

7500x7500

JPG 

 

PD: I don't know why PS export the file with less size I mean the JPG is just 3,9 MB !!!

 

Thank you for your comprehension! 

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Community Expert , May 23, 2020 May 23, 2020

It would be nice to be able to see what you submitted. Currently my crystal ball is fogged...

 

As for the JPEG size, it does not shock me, but may be also here I would need to know the quality parameter. If you look at your JPEG file at 100%, do you see compression artefacts in the high frequency (drastic colour changes) areas?

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Community Expert ,
May 23, 2020 May 23, 2020

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It would be nice to be able to see what you submitted. Currently my crystal ball is fogged...

 

As for the JPEG size, it does not shock me, but may be also here I would need to know the quality parameter. If you look at your JPEG file at 100%, do you see compression artefacts in the high frequency (drastic colour changes) areas?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jun 07, 2020 Jun 07, 2020

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I dunno what happened, the colours are fine as always 

I'm matching/comparing (sorry about my English) an aceppted and the rejected 

Same resolution 7500x7500

Same profile colour sRGB IEC61966-2.1

even this new one have more layers than the 

PSD old and aceppted

 

PSD aceppted size 126 MB other aceppted 50,4 MB (less layers) 

new one and rejected PSD file 38 Mb 

Update:

I've followed this tutorial: 

https://photoshoptrainingchannel.com/remove-jpeg-compression-artifacts-in-photoshop/

 

Avoiding the camera raw filter, the file in JPEG now exports 9,5 MB!

Let's see if it works! 

Thx 4 the idea of compression artifacts

 

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New Here ,
Jun 10, 2020 Jun 10, 2020

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Ok is solved my picture has been aceppted! the key word is 

"the quality parameter"

and the solution is in this video 

 

https://photoshoptrainingchannel.com/remove-jpeg-compression-artifacts-in-photoshop/

 

THX

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