My work is not on the stock

[Alexa666]

Good afternoon. Why can only 2 of my works be found by keywords? Only 2 works are sold and only they can be found, all the others are not visible from one computer. They are in the portfolio, but it is impossible to find them, so how will they be sold and why can't I sell them when uploading works to the stock market?

[Caminos Sempiternos · Accepted solution]

Hi! Apparently is a problem of indexation of Adobe.

You must contact them by the option "Contact us" in the bottom of your contributor page and give them the exact number of ID file. I'm having the same issue with 3 of my images and they answered me that, and they were trying to solve it and should be solved in 48-72 hours. Still waiting here... I'll let you know if I got them fixed, but anyway in the meantime as I said, contact them and give them the ID number of those files.

Good luck.