Non-Compliant Image ?

Community Beginner ,
Jan 26, 2017

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I recently had an image rejected for non-compliance.  The image sat in the "in review" folder for several weeks.  The image is a young boy sitting in a chair in our back yard.  it is technically flawless and I included a release form from his mother.  What is meant by "non-compliance" in this case?Grayson_3935b_19Jun2016_edit 2.jpg

Hi Roger,

I know of 3 possible reasons.  The first and most likely is your watermark in the upper left hand corner.  Assuming that was not on the version you sent then I have noticed that the non-compliant gets used for non-quality issues such as double submission.  In my case it was for redoing and resubmitting an image for one, and fixing the metadata for an image in the reminder folder but resubmitting instead of using the online tools to fix the metadata.

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Non-Compliant Image ?

Community Beginner ,
Jan 26, 2017

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I recently had an image rejected for non-compliance.  The image sat in the "in review" folder for several weeks.  The image is a young boy sitting in a chair in our back yard.  it is technically flawless and I included a release form from his mother.  What is meant by "non-compliance" in this case?Grayson_3935b_19Jun2016_edit 2.jpg

Hi Roger,

I know of 3 possible reasons.  The first and most likely is your watermark in the upper left hand corner.  Assuming that was not on the version you sent then I have noticed that the non-compliant gets used for non-quality issues such as double submission.  In my case it was for redoing and resubmitting an image for one, and fixing the metadata for an image in the reminder folder but resubmitting instead of using the online tools to fix the metadata.

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Jan 26, 2017 0
Participant ,
Jan 26, 2017

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Hi Roger,

I know of 3 possible reasons.  The first and most likely is your watermark in the upper left hand corner.  Assuming that was not on the version you sent then I have noticed that the non-compliant gets used for non-quality issues such as double submission.  In my case it was for redoing and resubmitting an image for one, and fixing the metadata for an image in the reminder folder but resubmitting instead of using the online tools to fix the metadata.

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Jan 26, 2017 0
Community Beginner ,
Jan 26, 2017

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Thanks for your reply. However, my watermark was not on the original I submitted and I only submitted this image once. I’m not sure I understand the issue with the meta data, and why would that be an issue ?

Roger Mosley

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Jan 26, 2017 0
Participant ,
Jan 26, 2017

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Metadata in alphabetical order as opposed to relevance is a problem, putting numbers in the title, and identifying yourself in the metadata is also a problem (I read somewhere).  With any luck, someone who actually knows your specific reason will comment soon, could be a one off.  Best of luck

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Jan 26, 2017 0
Community Beginner ,
Jan 26, 2017

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Thanks again RB –

Roger

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Jan 26, 2017 1
Adobe Employee ,
Jan 27, 2017

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Hey Roger,

I checked the image. The moderators had an issue with the release you attached. Instead of attaching a diffrent one, you attached the same again. The image was refused.

Please check the releases we provide, you don't have to use them but they should have the same requirements.

You propably understand that we have to be extra careful with minors.

Best Stephanie

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Jan 27, 2017 0
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Community Beginner ,
Jan 27, 2017

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Thank you –

Roger Mosley

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Jan 27, 2017 0