Oversaturated colors of vector illustrations after uploading to adobe stock

Explorer ,
Mar 31, 2019

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Hi guys,
I faced up with the issue where the Adobe stock converts colours and makes them too saturated comparing to the original.
This is vector 10.eps file of RGB color model.
Is it some bug of AS or there are some settings when saving files to avoid this?

question_2_as.jpg

Try creating your own preview file (minimum size 15MP) in jpg format with color space sRGB. Add this preview in a .zip folder with the vector file (nothing else...only the .jpg and the vector) and upload it. That way the system will use your jpg for the preview file instead of generating its own which can lead to the issue you have described.

Let us know if that does the trick for you.

-Mat

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Oversaturated colors of vector illustrations after uploading to adobe stock

Explorer ,
Mar 31, 2019

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Hi guys,
I faced up with the issue where the Adobe stock converts colours and makes them too saturated comparing to the original.
This is vector 10.eps file of RGB color model.
Is it some bug of AS or there are some settings when saving files to avoid this?

question_2_as.jpg

Try creating your own preview file (minimum size 15MP) in jpg format with color space sRGB. Add this preview in a .zip folder with the vector file (nothing else...only the .jpg and the vector) and upload it. That way the system will use your jpg for the preview file instead of generating its own which can lead to the issue you have described.

Let us know if that does the trick for you.

-Mat

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Mar 31, 2019 1
Adobe Community Professional ,
Mar 31, 2019

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I too made that observation.

Looping in MatHayward​ for professional assistance

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Mar 31, 2019 1
Explorer ,
Apr 01, 2019

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nobody home...

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Apr 01, 2019 0
Adobe Community Professional ,
Apr 01, 2019

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Hi viktor

Thank you for your patients. We however asking if you could be a little more patient. MatHayward​ will soon respond. He usually does. It seem at this time he has a lot dealing with.

Regards

JG

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Apr 01, 2019 2
Adobe Community Professional ,
Apr 02, 2019

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What colour profile do you use? This is probably a colour profile issue. EPS files are not colour managed. I add the JPEG preview manually. It's a little bit more work but let's me in control of the conversion.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Apr 02, 2019 1
Adobe Community Professional ,
Apr 02, 2019

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Hi Abambo,

I did a green leaf using RGB colors, Ai file. The green looks much darker on Adobe website than it is on my computer, or another website I upload it to.

Regards

JG

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Apr 02, 2019 1
Adobe Community Professional ,
Apr 02, 2019

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OK Ai files are definitely colour managed. Let's wait for Mat.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Apr 02, 2019 1
Engaged ,
Apr 02, 2019

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Yes - the vector colors of look terrible here at Adobe ..! Didn't bother to complain. I don't understand this issue is not being solved yet.

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Apr 02, 2019 1
Explorer ,
Apr 02, 2019

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I was trying with different profiles, also I was embeded profile and not but still it was leading to oversaturated result in AS

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Apr 02, 2019 0
Adobe Employee ,
Apr 03, 2019

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Try creating your own preview file (minimum size 15MP) in jpg format with color space sRGB. Add this preview in a .zip folder with the vector file (nothing else...only the .jpg and the vector) and upload it. That way the system will use your jpg for the preview file instead of generating its own which can lead to the issue you have described.

Let us know if that does the trick for you.

-Mat

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Apr 03, 2019 3
Explorer ,
Apr 03, 2019

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thank you Mat.
Sometimes Adobe Stock's site system doesn't accespt zips with jpg and vector file, even if vector file more than 15 Mpxls,

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Apr 03, 2019 2
Adobe Community Professional ,
Apr 03, 2019

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Hi Mat,

Thank you for your response. I will try that the next time I upload, especially with leaves; although of the 2 leaves I uploaded, it is only the second, that I really noticed the issue. I'm satisfied with the appearance of the other vectors. That is why I though it was a recent issue that developed.

Thanks again

Regards

JG

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Apr 03, 2019 0
Community Beginner ,
Apr 20, 2020

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This is really not a particularly helpful answer, as it is more or less what is available in the submission information. I similarly created an AI vector graphic file in RGB color formatting, to the exact specifications of your submission reqs. I have more than a dozen to upload and all look oversaturated when I try the basic upload. To ask me to zip a jpg file to your dimensions is actually fairly cumbersome on a large scale, and still doesn't seem to work. (also WHY DON'T YOU HAVE A SETTING FOR THIS IN AI- There should be an "export for Adobe stock" function that sets it to the specs you want instead of having to manually change everything).  It doesn't address the question of what is wrong with the preview. Is this something a simple setting change could fix? 

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Apr 20, 2020 3
Engaged ,
Apr 03, 2019

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Awesome image by the way ..!

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Apr 03, 2019 1