pay for the sale of my photos?

New Here ,
Nov 09, 2020 Nov 09, 2020

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I want to know When will you pay for the sale of my photos? I have been withdrawing money since 3rd November 2020. Now, 7 days pass, the money has not yet arrived.

My ID Thiranun Kunatum.

Thank.

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Fotolia

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Adobe Community Professional ,
Nov 27, 2020 Nov 27, 2020

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Out of memory, I think that the payement requests are processed once or twice a month. Processing is manual so do not expect to get served on the spot.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Adobe Community Professional ,
Nov 30, 2020 Nov 30, 2020

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It can take between 7 - 10 business days for the transaction to go through. As it is now the end of the month, I guess the money has arrived in your account.

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Adobe Employee ,
Nov 30, 2020 Nov 30, 2020

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Payments are processed manually in the order the requests are received. The average wait is between 7-10 business days though that timeline can fluctuate in either direction based on the number or requests in the queue.

 

Thanks for your patience,

 

Mat Hayward 

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