Payout

New Here ,
Jul 15, 2020

Copy link to clipboard

Copied

Hi. I am a contributor and I requested my earnings a week ago. Under payout history status, it says payment done. But I didn't get my money in my payment method that I chose yet. Do I need to wait few more days or was it an error?

TOPICS
Contributors

Views

148

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Community Professional , Sep 25, 2020
jacquelingphoto2017 Adobe Community Professional , Sep 25, 2020
Hi thegratepretty, Your payment should be done within 7 working days. If your history says its payed, then it is. If you still have not received your payment, please use the contact us at the bottom of your contributor page to contact Adobe about the issue. Please include as much details as possible.    Account related matters cannot be dealt with here because the forums are public.   Best wishes JG  

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional ,
Sep 25, 2020

Copy link to clipboard

Copied

Hi thegratepretty,

Your payment should be done within 7 working days. If your history says its payed, then it is. If you still have not received your payment, please use the contact us at the bottom of your contributor page to contact Adobe about the issue. Please include as much details as possible. 

 

Account related matters cannot be dealt with here because the forums are public.

 

Best wishes

JG

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 24, 2021

Copy link to clipboard

Copied

Same problem with me, did you get your payment?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 24, 2021

Copy link to clipboard

Copied

Hi @Vikas98BC ,

How long since you requested your payout?

Regards

JG

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 24, 2021

Copy link to clipboard

Copied

17 January 2021

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 25, 2021

Copy link to clipboard

Copied

Hi @Vikas98BC ,

You should have gotten it within 7 working day. I suggest. If you still have not received it, I suggest you use the "contact us" at the bottom of your contributor page to reach out to Adobe about it.

Best wishes

JG

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more