Payout

New Here ,
Jul 15, 2020

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Hi. I am a contributor and I requested my earnings a week ago. Under payout history status, it says payment done. But I didn't get my money in my payment method that I chose yet. Do I need to wait few more days or was it an error?

Adobe Community Professional
Correct answer by jacquelingphoto2017 | Adobe Community Professional

Hi thegratepretty,

Your payment should be done within 7 working days. If your history says its payed, then it is. If you still have not received your payment, please use the contact us at the bottom of your contributor page to contact Adobe about the issue. Please include as much details as possible. 

 

Account related matters cannot be dealt with here because the forums are public.

 

Best wishes

JG

 

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Payout

New Here ,
Jul 15, 2020

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Hi. I am a contributor and I requested my earnings a week ago. Under payout history status, it says payment done. But I didn't get my money in my payment method that I chose yet. Do I need to wait few more days or was it an error?

Adobe Community Professional
Correct answer by jacquelingphoto2017 | Adobe Community Professional

Hi thegratepretty,

Your payment should be done within 7 working days. If your history says its payed, then it is. If you still have not received your payment, please use the contact us at the bottom of your contributor page to contact Adobe about the issue. Please include as much details as possible. 

 

Account related matters cannot be dealt with here because the forums are public.

 

Best wishes

JG

 

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Contributors

Views

68

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Jul 15, 2020 0
Adobe Community Professional ,
Sep 25, 2020

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Hi thegratepretty,

Your payment should be done within 7 working days. If your history says its payed, then it is. If you still have not received your payment, please use the contact us at the bottom of your contributor page to contact Adobe about the issue. Please include as much details as possible. 

 

Account related matters cannot be dealt with here because the forums are public.

 

Best wishes

JG

 

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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