Hello friends, I am unable to create an online model release. After I have entered the details like model name, email address, date of shoot, etc then it takes us to the preview and when I click on send request I get an error in red bar saying this ,"The creation of the release failed". I request you to help me out of this.
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Did you try to log out from your account, enpty your browser cache, and login back.
To confirm the authenticity of the model's e-mail address, send a direct e-mail to the person asking them to reply. If you receive a reply, (to make sure there is no error in the address) copy the e-mail from the reply and use it to activate the model release. If you still receive the error message, send a message about the matter to Adobe using the "contact us" at the bottom of your contributor page.
Please reply to this thread stating the result after following this suggestion.
Today I tried and everything went well. Thank you for taking out your precious time to help me.
No problem, you are welcome.