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Hi,
I'm a Fotolia contributor (damark) and wanted to log in to Adobe Atock Contributors panel using my Adobe ID. Unfortunately I can't do that, because I've got a following message ". When I tried to submit I got a message " The selected account is already in use." I synced it earlier. And now there is no possibility to log-in. Please let me know what should I do to upload images using Adobe Stock Contributors.
Thank you in advance for your help!
Daniel
Hi Daniel,
I have unsynced your Fotolia account from Adobe Stock. Please try again.
-Mat
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Please submit a ticket via the contributor portal to support. From there we can assist with any necessary unsync from your Fotolia account.
regards,
Mat Hayward
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Mat,
thank you for your answer, but unfortunately I can't submit the ticket, because I can't log-in to Adobe Stock Contributors portal. The problem is the same as I described above.
I would be very grateful If you can let me know how to do that.
Regards,
Daniel
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Hi Daniel,
I have unsynced your Fotolia account from Adobe Stock. Please try again.
-Mat
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Hi Mat,
Now it works.
Thank you very much,
Daniel
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HI MAT
I am one of Fotolia contributor that face the same problem. Could you check or unsync my account as well.
Account name: kritchanut
Thank a lot
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Please submit a ticket via the contributor portal and describe the issue you are facing.
regards,
Mat
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hi i cant loggin to adobe. am having the same issue as the others.my fotolia user name is lostintimeline but itsays this account is already in use.i cant send a ticket to your support to address the issue, couse it wont let me
can you please unsync my accound too.? i had another sale today and i cant log in still since summer now to fill the tax form .thank you
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If you are unable to log into the contributor portal you can submit a ticket to support using the email address contributor-support@adobe.com.
I do not want confidential account information posted in this public forum. All of these types of requests need to be made through the proper support channel.
Kind regards,
Mat Hayward
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How to sumbit a ticket via the contributor portal??
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Either like this: Need help? (Stock Contributor Support)
or do as Mat explains: https://community.adobe.com/t5/stock-contributors-discussions/problem-with-log-in-to-adobe-stock-con...