Problem with log-in to Adobe Stock Contributors

New Here ,
Mar 17, 2017

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Hi,
I'm a Fotolia contributor (damark) and wanted to log in to Adobe Atock Contributors panel using my Adobe ID. Unfortunately I can't do that, because I've got a following message ". When I tried to submit I got a message " The selected account is already in use." I synced it earlier. And now there is no possibility to log-in. Please let me know what should I do to upload images using Adobe Stock Contributors.

Thank you in advance for your help!
Daniel

Hi Daniel,

I have unsynced your Fotolia account from Adobe Stock. Please try again.

-Mat

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Problem with log-in to Adobe Stock Contributors

New Here ,
Mar 17, 2017

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Hi,
I'm a Fotolia contributor (damark) and wanted to log in to Adobe Atock Contributors panel using my Adobe ID. Unfortunately I can't do that, because I've got a following message ". When I tried to submit I got a message " The selected account is already in use." I synced it earlier. And now there is no possibility to log-in. Please let me know what should I do to upload images using Adobe Stock Contributors.

Thank you in advance for your help!
Daniel

Hi Daniel,

I have unsynced your Fotolia account from Adobe Stock. Please try again.

-Mat

TOPICS
Contributors

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1.1K

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Mar 17, 2017 0
Adobe Employee ,
Apr 06, 2017

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Please submit a ticket via the contributor portal to support. From there we can assist with any necessary unsync from your Fotolia account.

regards,

Mat Hayward

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Apr 06, 2017 0
New Here ,
Apr 06, 2017

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Mat,

thank you for your answer, but unfortunately I can't submit the ticket, because I can't log-in to Adobe Stock Contributors portal. The problem is the same as I described above.
I would be very grateful If you can let me know how to do that.

Regards,

Daniel

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Apr 06, 2017 0
Adobe Employee ,
Apr 07, 2017

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Hi Daniel,

I have unsynced your Fotolia account from Adobe Stock. Please try again.

-Mat

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Apr 07, 2017 0
New Here ,
Apr 07, 2017

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Hi Mat,

Now it works.

Thank you very much,

Daniel

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Apr 07, 2017 0
New Here ,
Oct 17, 2017

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HI MAT

I am one of Fotolia contributor that face the same problem. Could you check or unsync my account as well.

Account name: kritchanut

Thank a lot  

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Oct 17, 2017 0
Adobe Employee ,
Oct 17, 2017

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Please submit a ticket via the contributor portal and describe the issue you are facing.

regards,

Mat

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Oct 17, 2017 1
New Here ,
Nov 10, 2017

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hi i cant loggin to adobe. am having  the same issue as the others.my fotolia user name is lostintimeline but itsays this account is already in use.i cant send a ticket to your support to address the issue, couse it wont let me

can you please unsync my accound too.? i had another sale today and i cant log in still since summer now to fill the tax form .thank you

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Nov 10, 2017 0
Adobe Employee ,
Dec 01, 2017

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If you are unable to log into the contributor portal you can submit a ticket to support using the email address contributor-support@adobe.com.

I do not want confidential account information posted in this public forum. All of these types of requests need to be made through the proper support channel.

Kind regards,

Mat Hayward

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Dec 01, 2017 1