Problem with log-in to Adobe Stock Contributors

[danielm77471521]

Hi,
I'm a Fotolia contributor (damark) and wanted to log in to Adobe Atock Contributors panel using my Adobe ID. Unfortunately I can't do that, because I've got a following message ". When I tried to submit I got a message " The selected account is already in use." I synced it earlier. And now there is no possibility to log-in. Please let me know what should I do to upload images using Adobe Stock Contributors.

Thank you in advance for your help!
Daniel

[MatHayward]

Please submit a ticket via the contributor portal to support. From there we can assist with any necessary unsync from your Fotolia account.

regards,

Mat Hayward

[danielm77471521]

Mat,

thank you for your answer, but unfortunately I can't submit the ticket, because I can't log-in to Adobe Stock Contributors portal. The problem is the same as I described above.
I would be very grateful If you can let me know how to do that.

Regards,

Daniel

[MatHayward · Accepted solution]

Hi Daniel,

I have unsynced your Fotolia account from Adobe Stock. Please try again.

-Mat

[danielm77471521]

Hi Mat,

Now it works.

Thank you very much,

Daniel

[kritchanuto73460472]

HI MAT

I am one of Fotolia contributor that face the same problem. Could you check or unsync my account as well.

Account name: kritchanut

Thank a lot  

[MatHayward]

Please submit a ticket via the contributor portal and describe the issue you are facing.

regards,

Mat

[lostintimeline]

hi i cant loggin to adobe. am having  the same issue as the others.my fotolia user name is lostintimeline but itsays this account is already in use.i cant send a ticket to your support to address the issue, couse it wont let me

can you please unsync my accound too.? i had another sale today and i cant log in still since summer now to fill the tax form .thank you

[MatHayward]

If you are unable to log into the contributor portal you can submit a ticket to support using the email address contributor-support@adobe.com.

I do not want confidential account information posted in this public forum. All of these types of requests need to be made through the proper support channel.

Kind regards,

Mat Hayward

[S-Christina]

How to sumbit a ticket via the contributor portal??

[Abambo]

Either like this: Need help? (Stock Contributor Support) 

or do as Mat explains: https://community.adobe.com/t5/stock-contributors-discussions/problem-with-log-in-to-adobe-stock-con...