Problems with uploading videos

New Here ,
Apr 12, 2021 Apr 12, 2021

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Hello. I upload videos via the FTP client, but they immediately go to "Not accepted" and I do not see the video. I can see the numbers of rejected files, but I can't see the files themselves, so I don't understand the reason .The video meets all the requirements. What am I doing wrong?

 

2021-04-12_10-43-16.jpg

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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Try a different browser.

Video files cannot be more than 60 seconds in duration or 3.9 GB in file size.

https://helpx.adobe.com/stock/contributor/user-guide.html/stock/contributor/help/video-requirements....

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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