Prompt link to resubmit ID Card not working after rejection

New Here ,
Jan 12, 2021

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Hi,

Today, I signed up to be an Adobe Stock Contributor. I had already tried years ago, but I was under 18 then so my ID was declined. In my "Uploaded Files" tab, there is a red bar telling me to submit a new ID with a button labeled "Let's Go". 

The issue is that the button is not actually a link. My mouse cursor changes from a pointer to a hand but clicking yields no result. I have tried on Chrome, Edge, and Firefox, and the link is dead on each browser.

 

I hope someone can help.

Thanks in advance.

I've fixed the issue, you are all set.

 

Good luck!

 

Mat Hayward

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Prompt link to resubmit ID Card not working after rejection

New Here ,
Jan 12, 2021

Copy link to clipboard

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Hi,

Today, I signed up to be an Adobe Stock Contributor. I had already tried years ago, but I was under 18 then so my ID was declined. In my "Uploaded Files" tab, there is a red bar telling me to submit a new ID with a button labeled "Let's Go". 

The issue is that the button is not actually a link. My mouse cursor changes from a pointer to a hand but clicking yields no result. I have tried on Chrome, Edge, and Firefox, and the link is dead on each browser.

 

I hope someone can help.

Thanks in advance.

I've fixed the issue, you are all set.

 

Good luck!

 

Mat Hayward

TOPICS
Troubleshooting

Views

15

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 12, 2021 0
Adobe Employee ,
Jan 12, 2021

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I've fixed the issue, you are all set.

 

Good luck!

 

Mat Hayward

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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