There was an error creating your account. Please try again.

New Here ,
Jan 09, 2019

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I am a New Contributor from Indonesia.
https://contributor.stock.adobe.com/en/onboarding/sync-fotolia-1
I do not have Fotolia Account Contributor, so I choose "No, I am not. Proceed to the next step"
I have clicked, and the results is: "There was an error creating your account. Please try again."

It happened many times. I have clear cookies, I have tried several Browser, but still have that problem.
Please help me, Thank you.

I checked your Adobe ID and found you successfully created an Adobe Stock Contributor account today. It appears you are all set though the ID card you submitted for identity verification did not meet our requirements so you'll need to give that another try with a valid, government issued photo ID card.

Kind regards,

Mat Hayward

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There was an error creating your account. Please try again.

New Here ,
Jan 09, 2019

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I am a New Contributor from Indonesia.
https://contributor.stock.adobe.com/en/onboarding/sync-fotolia-1
I do not have Fotolia Account Contributor, so I choose "No, I am not. Proceed to the next step"
I have clicked, and the results is: "There was an error creating your account. Please try again."

It happened many times. I have clear cookies, I have tried several Browser, but still have that problem.
Please help me, Thank you.

I checked your Adobe ID and found you successfully created an Adobe Stock Contributor account today. It appears you are all set though the ID card you submitted for identity verification did not meet our requirements so you'll need to give that another try with a valid, government issued photo ID card.

Kind regards,

Mat Hayward

TOPICS
Contributors

Views

100

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 09, 2019 0
Adobe Community Professional ,
Jan 10, 2019

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Are you sure that a contributor with your email (adobe id) does not exist?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jan 10, 2019 0
Adobe Employee ,
Jan 10, 2019

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I checked your Adobe ID and found you successfully created an Adobe Stock Contributor account today. It appears you are all set though the ID card you submitted for identity verification did not meet our requirements so you'll need to give that another try with a valid, government issued photo ID card.

Kind regards,

Mat Hayward

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Jan 10, 2019 1