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Time of checking

New Here ,
Feb 20, 2021 Feb 20, 2021

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Hi all! Is it normal that my artworks have not been checked for 5 days yet? What maximum time can be needed for checking and how long I have to wait? 

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Contributor critique , Contributors , Fotolia , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Feb 20, 2021 Feb 20, 2021

Hi @Alex Korolchuk ,

The normal time is within 5 working days. However, sometimes it exceeds that time. At this time of the year, if it exceeds seven working days (week-ends not counted) it might be a reason for concern, in which case you reach out to Adobe using the contact us at the bottom of your contributor page.

Best wishes

JG

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Community Expert ,
Feb 20, 2021 Feb 20, 2021

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Mine are usually accepted or rejected within 48 hours; however occasionally I've had to wait as long as a week...

Jill C., Forum Volunteer

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New Here ,
Feb 21, 2021 Feb 21, 2021

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Thank you!) I'll still be calm.

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Community Expert ,
Feb 20, 2021 Feb 20, 2021

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Hi @Alex Korolchuk ,

The normal time is within 5 working days. However, sometimes it exceeds that time. At this time of the year, if it exceeds seven working days (week-ends not counted) it might be a reason for concern, in which case you reach out to Adobe using the contact us at the bottom of your contributor page.

Best wishes

JG

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New Here ,
Feb 21, 2021 Feb 21, 2021

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Thank you for your supporting me. I didn't know this and I'll wait with calm.  

Best wishes!

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Community Expert ,
May 21, 2021 May 21, 2021

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I've also seen more than usual waiting times on some of my pictures, probably because the moderator who was assigned to moderate the pictures asked the supervisor for guidance. This, however, is my speculation why pictures submitted the same day get a reaction days apart.

ABAMBO | Hard- and Software Engineer | Photographer

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