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I'm having trouble uploading any .ai or .eps files to adobe stock. This is my first time trying it. I have double-checked all of the sizing and tried FTP as well as the upload button and I keep getting an error. What can I do to fix this?
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Hi Kate,
The primary issue stopping vectors from being uploaded is the size of the art board. The art board must be at least 5000 X 3000 pixels (15MP) to be uploaded. Could you please confirm the size of the file you are attempting to submit?
Regards,
Twarita
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Thank you, that seems to have worked. Are there any additional instructions on how to save out illustrator files? My colors all seem to look neon when I upload them and I'm not sure if I'm formatting it incorrectly.
Thanks!
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Hi Kate,
According to my understanding, these are the minimum requirements to upload vector files. For additional information moving to Adobe Stock Contributors and looping in MatHayward for help.
Regards,
Twarita