Uploaded and published video is not accessible at stock

New Here ,
Feb 28, 2019

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Hi!

I have uploaded video, it was approved and listed in my contributors dashboard. But it is not shown in my public profile. not searchable and not accessible via direct link (error 404).

Video in question https://stock.adobe.com/stock-photo/id/249755700

The dimensions (3072X2048) are not compliant with the Adobe Stock requirements. You must submit your clips in one of the size options listed in video file specifications: Requirements for contributing video to Adobe Stock

-Mat Hayward

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Uploaded and published video is not accessible at stock

New Here ,
Feb 28, 2019

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Hi!

I have uploaded video, it was approved and listed in my contributors dashboard. But it is not shown in my public profile. not searchable and not accessible via direct link (error 404).

Video in question https://stock.adobe.com/stock-photo/id/249755700

The dimensions (3072X2048) are not compliant with the Adobe Stock requirements. You must submit your clips in one of the size options listed in video file specifications: Requirements for contributing video to Adobe Stock

-Mat Hayward

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Contributors

Views

515

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Feb 28, 2019 0
Adobe Community Professional ,
Mar 01, 2019

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This is for MatHayward​.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Mar 01, 2019 0
Adobe Employee ,
Apr 19, 2019

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The dimensions (3072X2048) are not compliant with the Adobe Stock requirements. You must submit your clips in one of the size options listed in video file specifications: Requirements for contributing video to Adobe Stock

-Mat Hayward

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Apr 19, 2019 0
Adobe Community Professional ,
Apr 21, 2019

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So the video should have been refused at the beginning.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Apr 21, 2019 0
Adobe Employee ,
Apr 22, 2019

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No, the system does not work that way. The off-size video clips do appear in search at Fotolia. They will be approved but can't be displayed at Adobe Stock. It's up to the contributor to ensure compliance with the required specifications.

-Mat Hayward

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Apr 22, 2019 1