Uploaded Photos Accepted But Not Showing in Release etc

New Here ,
Apr 15, 2021 Apr 15, 2021

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Hi, My One Photo which i upload 9 months ago and my one video i uploaded hmm 1o days ago are already accepted because i got mails about but these to files are not showing in Uploaed Page: any where in accepted,  remnider, release , not accepted and new..... but when i goto Dashboard: these two files are just only showing in all (2) ony and not showing in videos, photos etc.

please fix my problem,, what to do?????

i attached images of uploaded page and Dashboard....look at please.

thank you

Jahanzeb khan .uploaded.pngdashboard.jpg

 

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 15, 2021 Apr 15, 2021
Hi @JA5EB1, 1. Restart your computer. 2. Switch to a different browser like latest Chrome or Firefox that accepts cookies and does not contain script blockers of any kind. 3. If you continue to have difficulties, contact Stock Contributor support from the link in your dashboard. Hope that helps.

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Hi @JA5EB1,

1. Restart your computer.
2. Switch to a different browser like latest Chrome or Firefox that accepts cookies and does not contain script blockers of any kind.

3. If you continue to have difficulties, contact Stock Contributor support from the link in your dashboard.

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 15, 2021 Apr 15, 2021

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hi i used another browser but same issue ,,, give me a answer if we upload photos and then adobe accepts it then photos are auto submitted to stock? or we need to submitte?

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Adobe Community Professional ,
Apr 16, 2021 Apr 16, 2021

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LATEST

You submit.

Adobe accepts or rejects.

That's all.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Thank you very much,, oky im gona try this

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Community Beginner ,
Apr 16, 2021 Apr 16, 2021

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You cannot see the photos or videos accepted on the uploaded page.
While all of them are selected in the dashboard, both photos and videos should appear at the bottom. If you choose the photo or video, only the photos or video will appear below. If it does not appear even though you have selected it, you can open it in a new tab by right-clicking while selecting it, and if it is still not visible, you can refresh the page with F5.

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