Uploading a photo ID card

New Here ,
Dec 12, 2016

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I've received an email stating my ID was rejected so I want to upload my driving licence. However, the email doesn't state where I need to upload my ID. Searching these forums and Adobe help throws up nothing. Can someone please provide a link to where one can upload a new ID.

Thanks!

I don't have a direct link to share with you. Go to the "uploaded files" tab and you should see a notification your ID was previously rejected followed by a link to upload a new copy.

-Mat

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Uploading a photo ID card

New Here ,
Dec 12, 2016

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I've received an email stating my ID was rejected so I want to upload my driving licence. However, the email doesn't state where I need to upload my ID. Searching these forums and Adobe help throws up nothing. Can someone please provide a link to where one can upload a new ID.

Thanks!

I don't have a direct link to share with you. Go to the "uploaded files" tab and you should see a notification your ID was previously rejected followed by a link to upload a new copy.

-Mat

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Dec 12, 2016 0
Adobe Employee ,
Dec 12, 2016

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I don't have a direct link to share with you. Go to the "uploaded files" tab and you should see a notification your ID was previously rejected followed by a link to upload a new copy.

-Mat

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Dec 12, 2016 2
New Here ,
Mar 21, 2020

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I have tried to upload a new ID multiple times recently, as mine got rejected as well. Every time I click on the "Let's go" button next to the red rejection notification, nothing happens. My screen does not bring me to another page. Please help. 

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Mar 21, 2020 0
New Here ,
May 30, 2020

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I am having this issue as well. The "let's go" button to submit photo ID does not work.

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May 30, 2020 0
New Here ,
Mar 17, 2020

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Education media jee cat mba bca and after 12th cbsc books coching all study face then ready for job all most best idea view must it not weist time get sucess

Birendr kumar

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Mar 17, 2020 0