Hi all, We have temporarily disabled all vector uploads at both Fotolia and Adobe Stock for maintenance. We will resume uploads as soon as possible and will update in this forum post when that happens. We apologize for the inconvenience and appreciate your patience.
Why is the hint not already in the upload menu? I discovered the clue only by accident, after I had already doubted myself, because not a single file could be uploaded ...
And do you know how long it will take to be able to use the upload again?
From my experience, it is great trouble to build and deploy such changes to the production site.
There's a red banner the width of the Dashboard Screen that says:
Vector uploads are temporarily disabled. We apologize for the inconvenience.
Thanks for update
when it will be ready ?!
Well it seams to be a bigger problem. You will need to wait. There is nothing more you can do.
It is appalling that contributors were not informed before the maintenance work started.
[I kept trying to upload unsuccessfully, than I suspected that my files have some issue…]
Now, we are kept in dark again.
I am wondering what kind of “maintenance” is this, lasting for 5 day so far?
Would you be kind to give us an update?
Besteht denn die Möglichkeit, dass man irgendwann mal wieder Vektoren uploaden kann? Ein bisschen mehr Infos wären schon hilfreich, nachdem das Problem schon seit über 5 Tagen besteht....
...and vector uploads are still disabled. But it's not Monday evening and I do not know in which timezone the programmers are located.
I would like to keep Mat focusing on the problem and giving information as soon as they are available.
I'm sure he will post as soon as there is more.
Probably San Jose, California which means Pacific Time, so that means it's 6.15am...
How can you be so unconcerned about this?
Hi Mat. Some news please...
Is it a planned maintenance? is this a bug? Is this a Martian attack?
Wo kommen eigentlich die über 45.000 Vektoren her, die anscheinend erst innerhalb der letzten Woche bei Fotolia (oder Adobe) hochgeladen wurden?????? Der Upload funktioniert doch schon seit einer Woche nicht mehr...
Vielleicht ist das der Backlog...
Does not work for me...
Did anybody try to upload ai. files instead of eps.?
does not work either!
ai files are vector files, as eps are vector files too.
yes Abambo...but tell us something we don't know: what is going on ?
I do not know what you don’t know. But I know that there is no reason to ask each 5 minutes for status updates. Adobe will not tell as long as they are working on the problem, what ever that is. That is standard policy for Adobe.
Hi Matt, how long does it take to restore Vectors upload?
Can we get an estimate on when vector uploads will be restored? We're at a week now with no information.
You have my word. As soon as I have an update to share with you I will absolutely post it here. For now, I have no additional information to provide.
Thank you for your patience.